Associate – Resource Management

 Responsibilities:

• Review of experience Management activities (Demand trackers, bench Management, Tool updates) and Database Management
• Good analytical skills and generate reports and dashboards (Availability and Variance reports etc).
• Mailbox Support and Maintenance and demonstrates attention to detail
• Conflict resolution and problem-solving (e.g., resource allocation on multiple projects and soft blocking by competency leaders)
• Mentor and provide on-the-job training for new associates.
• Proficient in MS Office package and Intermediate level of expertise in data Visualization tools.
• Effective resource scheduling, maintenance, and updates
• Database management and reconciliation (Maintain and manage skill sets, competencies, and certifications of client-serving professionals)
• Basic Dashboard and reporting activities

Skills :

• Flexible with working hours
• High energy level, confident and assertive
• Good verbal and written communication skills.
• Excellent teaming and interpersonal skills.
• Prioritization and Co-Ordination Skills
• Positive attitude and ability to excel under tight timelines.
• Good analytical skills.
• Excellent implementation skills.

Ideally, you’ll also have

• Demonstrate proficiency and experience in MS Office Suite, especially in Excel.
• Excellent written and oral communication skills in English language
• Strong presentational skills: ability to clearly communicate complex messages to a variety of audiences