Account Manager

Summary: A Junior Account Manager (JAM) is involved in strategic planning, relationship management at a global scale, and innovation in go-to-market approaches. The JAM is responsible for enabling the execution of account growth strategies and serving as a central point of contact to facilitate global team connectivity; focusing on revenue growth and account management excellence across one or more accounts. This role involves co-creating and driving account team engagement, consultative internal needs analyses, encouraging cross-service collaboration, facilitating account team cadences, connecting with interdependencies and serving as a trusted advisor and subject matter resource on the account within the Firm.

Select responsibilities:

• Proactively suggest and execute action plans to accelerate account growth strategies in partnership with global account leadership.
  • Co-facilitate semi-annual account planning and quarterly acceleration sessions to further align strategies and actions.
• May proactively manage select Client relationships such as Procurement or Vendor Relations.
• Collaborate across functions to enhance client experience, relationship-building, and client engagement activity.
  • Curate and advocate for relevant sector strategies and priority service offerings to support account goals.
  • Drive the activation of curated solutions and managed services within the account by collaborating with stakeholders and subject matter resources (SMRs).
  • Foster internal firm relationships to be able to route operational matters appropriately, ensuring cohesive account management.
• Project manage select key deal pursuits; may assist with connection to pursuit resources for proposal responses.
• Co-develop and deliver account onboarding for new leadership and team members.
• Drive continuous improvement as a change agent for digital tools and processes adoption.
  • Champion the effective utilization of established in-house technologies, providing persuasive insights and hands-on guidance to senior personnel.
  • Utilize firm tools for relationship mapping, white spot analysis, and innovation initiatives to drive growth.

Professional Experience:

• 8-10 years in a professional services firm with sales enablement experience preferred.
• Internal or external Consulting experience is preferred, particularly within a global matrixed organization.
• Proven success in leading complex projects with minimal supervision.
• Sector relevant focus a plus (e.g., life sciences, technology, wealth management, consumer, energy, etc.)

Knowledge and Skills:

• Soft Skills:
  • Executive-level communication and consultative skills.
  • Strong networking and emotional intelligence.
  • Ability to navigate ambiguity with agility and entrepreneurial spirit.
  • Proactive and comfortable taking the initiative in a low-guidance environment.

• Technical Skills:
  • Proficiency in Microsoft Suite (Outlook, Teams, Excel, PowerPoint, Word, SharePoint).
  • Experience in analysis and presentation creation.
  • Basic understanding of financial reporting tools and analysis.
  • Familiarity with project management and procurement portals preferred.
• Desirable Skills:
  • Negotiations with internal stakeholders and peers
  • Microsoft BI user experience.
  • Sales/account management tool proficiency (e.g., LENS, BASE, ART, Dynamics, Mercury, E4A).

Tagged as: junior accounts executive jobs