What you’ll do:
- Darkstore Operations Handling :
- Control shrinkage at store, and ensure complete adherence to SOPs & processes.
- Ensure quick fulfillment of orders in the shift while meeting customer expectations and delivery SLAs.
- Achieve L0 Metrics targets at the store
- Ensure/Monitor that all assets are in working condition, and are accounted for.
- Ensure timely completion of inbound and outbound activities (No pending Inbound / dock should be greater than 4 hours)
- Callouts for Tech issues and system issue if any along with raising tickets
- On time cash reco to be done
- Picking & Put away to be done on time.
- Ensuring all the vehicles are parked at the right place near the facility.
- Inventory Handling :
- Manage store inventory, and conduct daily assessments on inventory health.
- Ensuring all order are cleared as per schedule
- Manpower Management :
- Manage off-roll employees, and ensure timely updates on availability & performance of store staff.
- Managing People roaster
- Vendor Handling :
- Liaise with last mile delivery executives to ensure timely delivery of orders to customers.
- All vendor invoices to be cleared on time
- Audit & Quality :
- Ensure audit scores at the dark store remain well above mandated thresholds.
- Maintaining Flipkart’s standards of hygiene & quality across darkstores.
- Maintaining 5s in the store
- MIS & Reporting :
- Generate timely reports on store activities, and metrics.
What you’ll need:
- MBA/Bachelor’s Degree.
- Minimum 2-5 years experience with warehousing,supply chain,FMCG
- Strong experience in scaling up of operations or greenfield scaleup experience
- Strong analytical approach to problem-solving with a metrics-driven focus
- Knowledge of fulfillment/warehouse/ distribution/first – mid – last mile operations
- Extraordinary Change Management skills: Processes, Policies, Training & Systems
Share
Facebook
Twitter
LinkedIn
Telegram
Tumblr
WhatsApp
VK
Mail