Process Associate – Invoice To Cash

Responsibilities

•    Setting up new properties in Yardi, payroll imports, misc. other excel projects.
•    Processes sales, sublets, and other building transactions
•    Supporting billings, tenant inquiries, ledger Adjustments for condo/coop and rental portfolio.
•    Making collection calls to the customers, emailing invoices, or getting hard copies mailed out to customers as per their requests.
•    Identify and resolve unidentified cash and manage end to end process of Cash applications.
•    Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
•    Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
•    Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.
•    Extracting critical information from Lease Document
•    Calculate the rent & other charges as based on the lease document.
•    Preparing & Maintaining Property/Tenant related Data in Yardi.
•    Ensuring accuracy of Documents and discuss changes as required.
•    Should be able to manage any query or information as requested by the client.
•    Following up on the outstanding rents.
•    Generating Rental reports and ensure the Charges is correctly charged.
•    Calculate the rent & other charges based on the lease document.
•    Excellent written and verbal communication skills, with a customer service mentality is a must.
•    Develop an environment that cultivates continuous performance improvement.
•    Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs.
•    All other duties assigned to maintain Process Health and Hygiene

Qualifications we seek in you!
Minimum Qualifications
•    B.com graduate with relevant experience.
•    Solid Understanding of finance & accounts
•    Computer savvy with proficiency in Microsoft Excel.
•    Equipped with a high degree of integrity and drive.
•    Ability to deliver as per timelines.

Preferred Qualifications/ Skills
•    A great teammate with an excellent interpersonal skill
•    Able to work under pressure.
•    Equipped with a high degree of integrity and drive.
•    Ability to deliver as per timelines.
•    Results-oriented
•    Be able to provide an excellent level of customer service.
•    Understanding to customers’ concerns whilst maintaining focus on business needs
Shift