About the job
Main responsibilities
Production
- Responsible For Processing And Meeting Targets Given For The Same
- Responsible For Second Level Verification Of Data If Required
- Providing Feedback On Quality Issues Found During Audits
- Responsible for timely escalation of production related issues
- Responsible For Maintaining Accuracy
- Prioritises, allocates and actions daily tasks to be accomplished to meet SLA
- To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc
Key experience
- 2 -5 years experience in US Payroll
- PC Literacy – Word and Excel (Basic Level)
- Graduate from any stream / Diploma Holder
- PC Literacy – Word and Excel (Basic Level)
- Good technical knowledge of payroll and payroll systems
- Track record of face to face, telephone and written contact with customers
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