Process Delivery Specialist

Position Overview

A career at IBM Consulting offers an opportunity to collaborate with global clients and drive digital transformation through agile methodologies, process mining, and AI-powered workflows. As a Process Delivery Specialist – Procure to Pay (P2P), you will play a key role in managing Accounts Payable operations, vendor account management, and ensuring compliance with service level agreements (SLAs).

Key Responsibilities

• Perform end-to-end transaction processing within the Procure-to-Pay (P2P) function.

• Manage vendor accounts and ensure timely processing of invoices and payments.

• Identify and resolve exceptions, discrepancies, and aged items.

• Coordinate with cross-functional teams to ensure smooth accounting operations.

• Adhere to timelines, SLAs, and quality parameters.

• Recognize potential process risks and recommend corrective actions.

• Support continuous process improvement and efficiency initiatives.

Skills & Qualifications

• Bachelor’s Degree in Commerce, Finance, or Accounting (mandatory).

• Sound knowledge of basic accounting principles and P2P cycle.

• Strong attention to detail and problem-solving abilities.

• Proficiency in MS Office (Excel, Word, Outlook).

• Effective communication and follow-up skills.

• Ability to work under pressure and meet tight deadlines.

• Team player with good interpersonal skills.

Preferred Qualifications

• Master’s Degree in Commerce or Business Administration.

• Prior experience in Accounts Payable or Finance operations.

• Knowledge of ERP tools and invoice management systems.

• Exposure to process automation or AI-driven workflow tools.

Benefits

• Opportunity to work with global clients across industries.

• Learning and mentorship under industry leaders.

• Exposure to cutting-edge AI and cloud technologies.

• Career growth through IBM’s continuous learning culture.

• Inclusive and collaborative work environment.

Tagged as: ERP, MS Excel