About the job
Role Overview
This is an exciting opportunity for a highly motivated AR Specialist, managing and collecting outstanding receivables from our international clients, ensuring timely payments and maintaining strong relationships with our customers. The ideal candidate will have a proven track record of making solid collections and possess excellent communication and negotiation skills.
Key Responsibilities
Manage and track accounts receivable balances
- Monitor and take ownership of accounts receivable ledgers, ensuring accurate and timely posting of invoices, payments, and credits.
Follow up on outstanding payments:
- Proactively follow up with clients via phone, email, and other means to ensure timely payment of outstanding invoices.
Critical collections:
- Focus on high-priority collections that are critical to business continuity, working closely with internal stakeholders to resolve any issues.
Client relationship management:
- Build and maintain strong relationships with clients, resolving any payment issues or disputes in a professional, timely and courteous manner.
Communication and reporting:
- Provide regular updates to management on accounts receivable status, payment trends, and any issues that may impact cash flow.
Cash application:
- Apply cash receipts to customer accounts, ensuring accurate and timely posting.
Dispute resolution
- Investigate and resolve any disputes or discrepancies related to invoices or payments.
Role Requirements
- Experience – 4+ years experience within Accounts Receivables, preferably in a logistics or international trade environment.
- Track Record – Proven track record of making solid collections and managing accounts receivables.
- Communication Skills – Excellent communication, negotiations & interpersonal skills.
- Analytical Skills – Strong analytical & Problem-solving skills, with the ability to identify & resolve issues.
- Software Proficiency – Proficiency in using accounting software – must be very comfortable with Microsoft Excel and other Microsoft Office applications.
- Attention to detail – Strong attention to detail & organizational skills.
Preferred Qualifications
- International Business Experience – Experience working with international clients and understanding of global payment practices.
- Logistics industry knowledge: Familiarity with logistics and transportation industry practices and regulations.
- Certifications: any relevant professional accounting certifications, such as ACCA/ACA/CPA are a plus
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