Accounts Receivable

We are looking for a detail-oriented and proactive Finance Associate to join our Accounts Receivable team. The incumbent will play a central role in managing the end-to-end AR cycle, with a strong focus on dispute resolution, working capital management, and client relationship management. This position requires someone who is comfortable working cross-functionally across finance, operations, and sales teams, and who can communicate effectively with external clients to resolve billing discrepancies in a timely and professional manner.

Own the end-to-end resolution of AR disputes — investigate root causes, coordinate internally, and close within SLAs.

Prepare AR aging reports, support collections, and track outstanding receivables to optimise working capital.

Serve as supporting point of contact for billing queries, dispute escalations, and reconciliation discussions.

• Manage and resolve billing disputes raised by clients — ensuring timely acknowledgement, investigation, and closure within agreed turnaround times.
• Prepare detailed AR aging reports, working capital schedules, and cash flow projections on a weekly and monthly basis.
• Liaise directly with client finance and procurement teams to reconcile outstanding invoices and negotiate payment timelines where required.
• Coordinate with internal stakeholders — sales, operations, and legal — to gather supporting documentation for dispute resolution.
• Monitor unapplied receipts, short payments, and deductions, and ensure correct allocation in the ERP system.
• Prepare dispute trackers and maintain accurate records in line with audit and compliance requirements.
• Assist in month-end close activities including AR reconciliation, bad debt provisioning, and accrual entries.
• Identify recurring dispute patterns and proactively recommend process improvements to reduce dispute frequency.
• Support statutory audits and internal reviews by providing relevant documentation and schedules.

• Sound understanding of accounts receivable, invoicing, credit control, and working capital concepts.
• Hands-on experience in handling client disputes, debit/credit note processing, and account reconciliation.
• Proficiency in MS Excel (pivot tables, VLOOKUP, dashboards) and working knowledge of ERP systems (SAP, Oracle, or equivalent).
• Strong written and verbal communication skills for professional client-facing interactions.
• Ability to manage multiple open disputes simultaneously with a structured, detail-oriented approach.
• Analytical mindset with comfort in working with large data sets and financial reports.
• Team player with a proactive attitude and the ability to work effectively under deadline pressure.

Qualifications & Requirements

EducationB.Com (Hons.) / B.Com; MBA in Finance preferredExperience1–2 years in Accounts Receivable, Finance Operations, or a related finance roleTechnical SkillsMS Excel (advanced), ERP systems (SAP / Oracle or equivalent)LanguageExcellent written and spoken English; additional languages are a plus

Preferred Attributes

• Prior experience in a shared services, BPO, or corporate finance environment with exposure to dispute management and client collections.
• Familiarity with SLA-driven AR processes and structured dispute resolution frameworks.
• Exposure to cross-border invoicing and multi-currency AR will be an advantage.