- Manage and reconcile customer accounts, ensuring accuracy and timely processing of receivables.
- Generate and send invoices, statements, and follow-up on overdue payments.
- Investigate and resolve billing discrepancies and disputes with customers.
- Maintain a systematic record of all transactions and update financial databases.
- Collaborate with internal teams to address customer queries and concerns.
- Prepare and analyze aging reports to assess the status of outstanding balances.
- Monitor credit limits and recommend adjustments based on customer payment history.
- Process cash receipts and allocate payments to the appropriate accounts.
- Proficient in accounting software and Microsoft Excel.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented with a focus on accuracy and efficiency.
- Familiarity with relevant accounting principles and regulations.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Experience with customer relationship management and negotiation skills.
- Understanding of basic financial concepts and the accounts receivable process.