Assistant Manager

Responsibilities :

• Keep the write-off percentage within risk pricing.
• Handle customer issues escalations.
• Feedback on credit policy based on market conditions.
• Approve waivers on the PI as per the delegation matrix.
• Ensuring documented feedback and action taken on all cases in soft buckets.
• Ensuring adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise.
• Manage and put support mechanisms in place for legal / police issues.
• Ensuring audit queries are complied with

Skills :

• People Management skills.
• Demonstrated success & achievement orientation.
• Excellent communication skills.
• Negotiation Skills
• Strong bias for action & driving results in a high-performance environment.
• Demonstrated ability to lead from the front.
• Excellent relationship skills.
• Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
• Exceptionally high motivational levels and needs to be a self-starter.
• Working knowledge of computers.