Assistant Manager

As an Assistant manager role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

As a Cash & Collection Specialist, you will drive Accounts Receivable activities and cash collection for the Legal entities in your scope and ensure the collections activities are executed in line with the local and global collection guidelines and timelines

You are responsible for

• Coordinate and follow through with customers & sales teams on collecting payments, due collections plans, reducing past due, bad debt exposure and other quantitative targets, by performing portfolio management activities for customers
• Analyse and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off
• Contact clients with past due balances in the portfolio to obtain payment, payment commitment and follow-up on payment promises, or claim payments from intermediary (when collections are executed by 3rd parties (limited to some collectors)
• Report any disputed / short paid invoices along with reasons for disputes; collaborate with the internal department to expedite resolution / payment
• Perform customer account reconciliation, including support to Infosys cash application team for clearing customer payments and credit items
• Working on scheme settlements and checking the eligibility with supporting documents etc
• Prepare customer rebate and scheme related activities e.g. getting the based data from ERP, calculate the eligibility of customer’s rebate and schemes and issuing credit notes
• Organize, support and develop cash & collection process; support process improvement initiatives
• Responsible for compliance of ICS checks
• Responsible for Internal and Statutory audits for Accounts Receivable and C&C activities
• Prepare proposals (which Team Leader or Manager approves) for agency placement and write off to bad debt