Order to Cash Operations Associate

Position Overview

Accenture is seeking a detail-oriented and motivated Order to Cash Operations Associate to join our Finance Operations team. This role focuses on Cash Application Processing, ensuring accuracy and efficiency in applying customer payments, reconciling accounts, and supporting end-to-end cash flow management. You will play a key role in optimizing working capital, enhancing client experience, and contributing to process improvements within our global finance operations.

Key Responsibilities

• Manage and execute Order to Cash – Cash Application processes

• Receive and deposit customer payments, apply cash remittances, credits, and adjustments

• Maintain bad debt reserves and allowances, prepare AR reporting, and reconcile AR activity to the general ledger

• Ensure all cash receipts are applied within the month to support month-end close

• Provide timely status of customer payments and allocations, escalating issues as needed

• Assist in planning, coordinating execution of work, and supporting process improvements

• Deliver high-quality, cost-effective services while meeting performance metrics

• Provide ad-hoc analyses and reporting as requested

Skills & Qualifications

• Graduate in Finance-related or Business course (Accounting graduates preferred)

• 1–3 years of relevant work experience (at least 6 months in OTC backend processes)

• Exposure to Sales, Billing, Cash Application, Credit Management, Collections, or Reconciliation preferred

• Knowledge of accounting ERPs such as Oracle or SAP

• Strong analytical skills and fact-based decision-making ability

• Excellent verbal and written communication skills in English

• Ability to identify issues, assess risks, and recommend solutions

• SSC/BPO experience an advantage but not required

• Ability to perform medium to high complexity tasks and data analysis

Benefits

• Opportunity to work with a leading global professional services firm

• Exposure to diverse industries and cutting-edge technology solutions

• Professional development and career growth opportunities

• Collaborative and inclusive work culture

Additional Information

• Night shift role with possible overtime/on-call requirements

• Client holidays observed instead of local holidays

• Moderate to no travel depending on project involvement

Tagged as: BPO, SAP