Position Overview:
The Senior Executive plays a critical role in supporting strategic initiatives, managing daily operations, and ensuring departmental goals align with the overall objectives of the organization. The role requires a combination of leadership, analytical thinking, and cross-functional coordination. This individual is expected to take initiative, manage projects, and provide high-level support to management while contributing to the growth and efficiency of the company.
Responsibilities:
- Supports accounts receivable activities through high level collection, deduction, Refund and billing practices
- Communicates and builds strong partnerships functionally, departmentally and provides excellent service to customer base
- Investigate and research all claims and deductions for customer accounts.
- Obtain supporting back up documentation from mills, customers and/or carriers to validate claims.
- Coordinate with internal business partners the resolution of non-standard complex deduction related issues submitted by both customers and internal stakeholders within set deadlines and authority amounts.
- Dispute invalid deductions and submit to customers and brokers for repayment.
- Maintain the track of all open and closed claim deductions for customer accounts.
- Perform all collection related duties including calls/correspondence, troubleshooting collection issues, processing customer refunds, and resolving client discrepancies and short payments for customer accounts.
- Maintain collection tracking using a weekly collection report of all open AR in conjunction with various customer watch lists.
- Address and communicate collection related issues, including dealing with non-standard, complex issues submitted by both customers and internal stakeholders.
- Convey the highest level of support to the collection effort and overall DSO results.
- Monitor the aged receivables/credits and work with customers/internal stake holders to close the open issues on a timely manner.
- Follow up with customer for refund cases and close them on a timely basis
- Mitigate bad debt by monitoring aging reports and potential write-offs.
Skills:
- Strong computer skills fluent in all Microsoft Suite products including Microsoft Excel, Word and Power Point applications.
- Experience with accounting (ERP) programs/Applications (JDE/Papersoft /Deduction modules).
- Understanding of Generally Accepted Accounting Principles (US GAAP)
- Excellent written and oral communication skills.
- Demonstrated organizational skills.
- Solid analytical, problem solving, and critical thinking capabilities.
- Strong customer service and interpersonal skills.
- High level of detail and efficiency.
- Solid analytical, problem solving, and critical thinking capabilities.
- Ability to function in a team environment.
Qualifications:
- Minimum Three to five years claims, collections and accounts receivable experience required.
- Qualification – Should be a B. Com/M. Com/MBA Finance/CA Inter
If you are interested in this job, please Apply Now.
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