Position Overview

The Sr. Analyst – Loan Processing & Broker Support will play a key role in managing end-to-end administrative and operational processes that enable efficient loan delivery and broker assistance. This position is part of Pierian’s Lending Solutions division, supporting Pierian Solutions, an Australia-based financial services firm specializing in Home Loans, Commercial Loans, Auto Finance, and Refinancing.

Pierian is a global professional services firm established in 2002, focused on Finance & Accounting, Process Transformation, and Digital Innovation. With a team of 2,500+ professionals across 9 delivery centers in Asia and 5 offices worldwide, Pierian helps organizations enhance efficiency and achieve sustainable growth through value-driven business solutions.

We are building a Capability Center of over 50 professionals to handle various lending administration activities, including lead follow-ups, credit diary note preparation, valuation tracking, and settlement management. This role offers the opportunity to work in a high-performance environment supporting brokers and ensuring seamless service delivery.

Key Responsibilities

  • Execute and oversee end-to-end loan administration and broker support functions.

  • Manage loan documentation, application tracking, and ensure completeness and compliance.

  • Collaborate with stakeholders to resolve process-related queries promptly.

  • Analyze and interpret data to support decision-making and improve loan turnaround time.

  • Prepare credit diary notes, track valuations, and coordinate settlements.

  • Identify process improvement opportunities to enhance productivity and efficiency.

  • Maintain compliance with all lending and operational guidelines.

  • Manage multiple workflows effectively and deliver outcomes under tight deadlines.

  • Ensure high-quality support and maintain accuracy in all documentation.

Skills & Qualifications

Education:

  • Bachelor’s degree in Finance, Banking, or related fields preferred.

  • Candidates from other disciplines with a strong interest in Lending Administration may also apply.

  • Non-graduates with relevant experience will be considered.

Experience:

  • 3–5 years of experience in banking or financial services, preferably in loan administration, data management, or recordkeeping.

  • Experience with loan underwriting or processing systems is preferred.

Technical Skills:

  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

  • Strong data management and analytical abilities.

  • Familiarity with loan systems and credit documentation processes.

Core Competencies:

  • Strong communication and professional telephone etiquette.

  • Analytical mindset and problem-solving ability.

  • Capable of managing multiple priorities in a deadline-driven environment.

  • Detail-oriented, self-motivated, and adaptable to change.

  • Demonstrated teamwork and process ownership.

Interview Process

  1. Screening Round

  2. Technical Interview (Tech 1)

Why Join Pierian

At Pierian, you’ll be part of a global team transforming financial operations through innovation and excellence. We offer a collaborative, inclusive environment with opportunities to work on international projects, expand your expertise in Lending Operations, and grow your career in a dynamic, technology-driven ecosystem.

What We Offer:

  • Hybrid and flexible work culture

  • Exposure to global lending practices

  • Career development and learning opportunities

  • Professional and collaborative team environment

Join Pierian and contribute to redefining the future of lending operations.

Tagged as: analyst, MS Excel

Job Overview

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