Position Overview:
As a staff accountant, you will have direct impact on customer satisfaction, make a difference in customer experience and drive results. Get to know our customers using market-leading tools, NetSuite and Salesforce. You should have strong accounting skills for facilitating and streamlining the RMA Process and be responsible for various custom billing plans for customers. Must be a team player, having good communication skills, problem-solving, and the discipline to follow the SOP process in routine work.
Responsibilities:
- Strong knowledge of the billing process and the accounting principles involved behind billing process.
- Responsible for creating and managing custom billing plans for customers.
- Specialized in resolving intricate and challenging problems related to billing processes, discrepancies, or customer concerns.
- Facilitate and streamline the RMA process for customers and ensure a satisfactory resolution.
- Follow the documented process during customer invoicing and suggest the changes required to improve the process.
- Assist in month end close process – various revenue reconciliation – Booking vs Revenue, Waterfall deferred revenue reconciliation, AR to GL reconciliation, Customer Aging.
- Follow up with various sources (external – customer, internal – opportunity owners, sales team) for pending information needed for customer invoicing.
- Timely delivery of information to auditor regarding various revenue documents (customer invoices, payments details etc.) as required by auditors.
- Producing various revenue reports as per management requirement.
Skills:
- Strong understanding of the billing process, custom billing plans, and revenue recognition principles.
- Ability to conduct revenue reconciliations (Booking vs Revenue, AR to GL, Customer Aging) and analyze financial data.
- Skilled in identifying and resolving billing discrepancies and complex customer concerns.
- Experience in preparing and delivering revenue-related documents for audits and ensuring compliance with accounting standards.
- Ability to follow, evaluate, and enhance invoicing procedures for better efficiency and accuracy.
Qualifications:
- Minimum 5 years of experience in customer invoicing.
- At least a Bachelor’s Degree in Commerce/ Accounting.
- Well-versed with Salesforce and NetSuite.
- Advanced knowledge of Excel.
- Able to handle internal and external user queries independently.
- Flexible to work in the US Time Zone.
If you are interested in this job, please Apply Now
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