Process Associate

Position Overview

As a Process Associate – Procure to Pay (P2P) with 1–3 years of experience, you will play a vital role in IBM’s Business Process Outsourcing (BPO) division within Consulting. In this position, you will be responsible for transaction processing in Accounts Payable and vendor account management, contributing to clients’ digital transformation journeys powered by AI, process mining, and agile methodologies.

A career in IBM Consulting is built on long-term relationships and continuous learning. You’ll work alongside industry visionaries, leveraging IBM Software, Red Hat, and other cutting-edge platforms to accelerate innovation for global clients. Supported by mentors and coaches, you’ll be encouraged to challenge the norm, think creatively, and deliver meaningful impact.

Key Responsibilities

• Coordinate all accounting activities associated with the Procure to Pay (P2P) process.

• Perform invoice processing, matching, and error resolution in Accounts Payable.

• Recognize potential process risks and propose effective solutions.

• Ensure accuracy, compliance, and adherence to SLAs and timelines.

• Manage and reconcile vendor accounts, addressing queries and ensuring timely resolution.

• Support process improvement initiatives and contribute to automation and digital workflows.

• Collaborate with team members to meet business objectives and service delivery standards.

Skills & Qualifications

Required Education: Bachelor’s Degree (preferably in Commerce, Accounting, or Finance)
Preferred Education: Master’s Degree (M.Com / MBA Finance)

Required Technical & Professional Expertise:

• Background in Accounts Payable and Procure to Pay (P2P) operations.

• Ability to match invoices, identify discrepancies, resolve exceptions, and manage invoice aging.

• Sound understanding of basic accounting principles.

• Proficient in query handling and follow-up communication.

Preferred Technical & Professional Experience:

• Proficiency in MS Office applications (Excel, Word, Outlook).

• Self-driven, proactive, and capable of achieving targets independently.

• Strong organizational and time management skills.

• Proven ability to work effectively under pressure and meet deadlines.

• Excellent interpersonal skills and the ability to collaborate in a team environment.

Benefits

• Work with a global technology leader shaping the future of business and digital transformation.

• Access to continuous learning and mentorship programs for career advancement.

• Exposure to AI-powered workflows, hybrid cloud, and digital automation.

• Inclusive, supportive, and innovative work culture.

• Competitive salary package and performance-based rewards.

Tagged as: Accounts payable, MS Office