Accounts Receivable

About the job

Key Responsibilities

• Coordinate with internal teams and suppliers to ensure accounts are accurately maintained and outstanding debts are resolved.
• Investigate and resolve debt-related queries, objections, and payment discrepancies.
• Monitor outstanding debt and objection levels and provide regular reports to senior management and the ERM/client team.
• Maintain accurate and up-to-date records of outstanding balances, objections, payment status, and resolutions.
• Raise supplier and debt-related queries with the relevant parties and follow up until resolution.
• Accurately update the database/CRM with tariff details, payment information, and correct effective/start dates.
• Investigate data discrepancies and validation errors and make necessary corrections in the database.
• Work closely with colleagues and relevant teams to resolve data and account-related issues.
• Assist in resolving supplier and customer queries to support timely debt recovery and reduction of outstanding balances.
• Liaise with the client’s finance team, through senior colleagues where required, regarding outstanding payments, budgets, and accrual reporting requirements.
• Generate and review accrual reports from the CRM system and ensure relevant information is accurately maintained.
• Send payment remittances to suppliers and ensure payments are correctly allocated against the relevant invoices/accounts.
• Monitor and respond to payment reminders and follow up on outstanding invoices.
• Liaise with suppliers regarding outstanding invoices, payment status, and payment allocation discrepancies.
• Maintain proper documentation and records of all communications, queries, objections, and resolutions.
• Escalate unresolved or high-priority debt and payment issues to the appropriate senior team members.
• Ensure all activities are completed accurately and within the agreed timelines and SLAs.

Required Skills & Qualifications

• Bachelor’s degree in Accounting, Finance, Commerce, or a related discipline.
• Preferably an Accountant or candidate with strong accounting knowledge.
• 2–5 years of experience in Accounts Receivable, Debt Management, Credit Control, Finance Operations, or a similar role.
• Strong understanding of:
• Invoicing and billing
• Invoice payment allocation
• Accounts receivable
• Debt collection/follow-up
• Account reconciliation
• Supplier payments
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Excellent attention to detail and accuracy.
• Strong IT skills, particularly Microsoft Excel.
• Ability to manage multiple accounts, queries, and priorities simultaneously.
• Ability to work effectively in a multi-site and team-based operational environment.

Preferred / Desirable Skills

• Experience working in multi-site operations.
• Knowledge of Salesforce and/or Zendesk is desirable.
• Experience working with CRM or finance/accounting systems.
• Previous experience in BPO, shared services, utilities, or finance operations would be an advantage.

Key Competencies

• Debt & Receivables Management
• Invoice & Payment Reconciliation
• Supplier & Customer Coordination
• Query & Objection Resolution
• Data Accuracy & Database Management
• Reporting & Analysis
• Microsoft Excel
• Communication & Stakeholder Management
• Problem Solving
• Time Management & Follow-up
• Attention to Detail

Tagged as: accounting job in kerala, accounts and finance, Accounts Receivable Job, job in kerala