Finance Executive

About the job

Key Responsibilities

Collections & Receipts Management

• Receive and process customer payments through credit card swiping, cash, and cheques.
• Issue official receipts within 15 minutes of receiving funds while maintaining 100% accuracy.
• Ensure all bookings and collections are accepted only after obtaining the necessary approvals and supporting documentation, including:
  • Down Payment (DP)
  • Sales Booking Form (SLD)
  • Sale and Purchase Agreement (SPA)
  • Post-Dated Cheques (PDCs)

Cash & Deposit Management

• Manage daily cash collections and ensure timely and accurate cash deposits.
• Process cash deposits through Transguard or Cash Deposit Machines (CDM).
• Record all cash deposit transactions accurately in the company’s ERP system.
• Maintain proper documentation and audit trails for all cash handling activities.

Compliance & Documentation

• Ensure 100% compliance in collecting, reviewing, and submitting all mandatory customer documentation, including:
  • Know Your Customer (KYC) documents
  • Client Declaration Forms
  • Third-Party Transaction Forms
  • Any additional supporting documentation required by company policies
• Verify completeness and accuracy of all submitted documents before processing payments.

Customer & Sales Support

• Handle cheque deposits and maintain proper records.
• Issue receipts related to:
  • Building access cards
  • Lost parking/access cards
• Support the Sales Team with finance-related tasks and customer payment queries.
• Prepare and issue Proforma Invoices on the same day of receiving customer requests.

Reporting & Reconciliation

• Prepare and submit daily collection reports to the Head of Department (HOD).
• Maintain and ensure 99.9% accuracy of customer Statements of Account (SOA).
• Perform reconciliations and identify discrepancies promptly for resolution.
• Assist in preparing reports and financial information as required by management.

Customer Service & Communication

• Respond to emails within 24 hours, with a target of responding to 90% of emails within one hour.
• Maintain professional communication with customers and internal stakeholders.
• Provide prompt resolution to payment-related inquiries and requests.

Qualifications & Experience

• UAE National (Emirati) with Family Book is mandatory.
• Bachelor’s Degree or Diploma in Finance, Accounting, Business Administration, or a related field.
• 1-3 years of experience in finance, accounts receivable, cashiering, or customer collections.
• Experience working with ERP systems is preferred.
• Experience in real estate, property development, banking, or customer-facing finance functions is an advantage.

Skills & Competencies

• Strong numerical and analytical skills.
• Excellent attention to detail and accuracy.
• Knowledge of financial processes and customer collections.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office applications, particularly Excel.
• High level of integrity, accountability, and confidentiality.
• Customer-focused approach with strong service orientation.

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