Position Overview
We are hiring a Junior Associate – Accounts Receivable (AR) to support our healthcare revenue cycle operations. The role involves handling claim status inquiries, denial management, and underpayment follow-ups while ensuring compliance with confidentiality and HIPAA regulations. The ideal candidate should possess strong communication skills, analytical ability, and attention to detail, along with a willingness to work in night shifts.
Key Responsibilities
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Initiate calls to check the status of claims in the queue.
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Contact insurance companies to obtain clarification on denials and underpayments.
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Take necessary actions to ensure accurate and timely resolution of claims.
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Maintain detailed documentation of actions taken in claim billing summary notes.
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Prioritize pending claims for follow-up based on the aging report.
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Make physical calls following international standards and HIPAA compliance requirements.
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Work on denials, rejections, LOA adjustments, and make appropriate corrections to claims.
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Ensure timely claim follow-ups and support continuous process improvement.
Skills & Qualifications
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Education: Graduate in any discipline.
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Experience: 0–2 years (Freshers can apply).
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Excellent communication skills (written and verbal).
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Average typing speed of 25 WPM or above.
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Proficiency in MS Office Suite preferred.
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Strong attention to detail and problem-solving ability.
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Willingness to work in night shifts.
What We Offer
Guidehouse provides a comprehensive rewards and benefits package, including:
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Competitive compensation structure.
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Flexible benefits supporting work-life balance.
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A diverse and inclusive work environment that fosters professional growth and teamwork.
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