Order to Cash Associate

Position Overview:

The Order to Cash Associate is responsible for managing the end-to-end process of customer orders, from order entry to payment collection. This role ensures timely and accurate processing of orders, invoicing, and payment reconciliation while maintaining excellent customer relationships.

Responsibilities:

• Solve routine problems by referring to established precedents and general guidelines.
• Interact primarily within your own team and with your direct supervisor.
• Receive detailed to moderate instructions for daily tasks and comprehensive guidance for new assignments.
• Make decisions that primarily impact your own work and responsibilities.
• Work as an individual contributor within a team, focusing on a predetermined and specific scope of tasks.
• Be prepared to work in rotational shifts as required by the role.

Skills:

• Proficiency in managing customer orders, ensuring accuracy and timely processing.
• Strong understanding of invoicing, payment collection, and reconciliation processes.
• Ability to assess customer creditworthiness and enforce credit limits effectively.
• Experience with systems like SAP, Oracle, or Tally for managing O2C workflows.
• Capability to analyze data, resolve discrepancies, and generate actionable insights.
• Excellent verbal and written communication for customer interactions and issue resolution.

Qualifications:

• BCom/MCom
• 1-3 years of experience in order-to-cash, accounts receivable, or a similar financial operations role.
• Familiarity with ERP systems (e.g., SAP, Oracle, or Tally).
• Strong communication and problem-solving skills.
• Attention to detail and ability to work independently or as part of a team.

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Tagged as: oracle, SAP