Senior Executive

Position Overview

We are seeking a skilled and detail-oriented Senior Executive – Business Analysis / Business Analyst with strong experience in Order-to-Cash (O2C) processes, collections, billing, and month-end financial activities. The ideal candidate should be capable of managing complex information, ensuring timely deliverables, and collaborating effectively with key stakeholders.

Key Responsibilities

• Manage O2C activities including collections, dispute management, billing, cash application, exception handling, and reporting.

• Demonstrate strong AR calling etiquettes and manage customer interactions professionally.

• Liaise with stakeholders on escalations, past due reminders, and legal notice coordination.

• Achieve monthly collection targets and ensure high-quality output.

• Prepare accurate and timely customer invoices/bills.

• Process cash applications, manage unallocated cash, rebates, and refunds.

• Perform Accounts Receivable and Bank Statement reconciliation.

• Execute month-end close activities with accuracy and tight timelines.

• Prepare and maintain AR aging reports and periodic performance reports.

• Quickly understand and interpret complex information to provide clear and actionable solutions.

Required Experience & Skills

• 3–6 years of experience in O2C, AR collections, billing, cash application, and related finance operations.

• Bachelor’s degree in Commerce, Finance, Accounting, Business Administration, or a related field.

• Strong understanding of end-to-end O2C and AR workflows.

• Excellent communication skills with professional AR calling etiquettes.

• Strong stakeholder management abilities.

• Ability to manage escalations and handle time-sensitive situations.

• Analytical mindset with strong problem-solving skills.

• Proficiency in reconciliation, reporting, and financial documentation.

• Ability to work in fast-paced environments and meet strict deadlines.