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Roles & Responsibilities:

  • Invoice processing
  • Review and verify incoming invoices for accuracy, completeness, and adherence to company policies and procedures.
  • Ensure that all relevant supporting documentation is attached to invoices.
  • Match invoices with corresponding purchase orders and receipts to ensure accuracy.
  • Expense management
  • Process and review employee expense reports, ensuring accurate documentation, adherence to company policies, and compliance with relevant regulations.
  • Verify receipts, invoices, and other supporting documents for accuracy and completeness.
  • Identify and rectify discrepancies, errors, or policy violations in expense reports.
  • Stay up to date with company travel and expense policies.
  • Provide guidance to employees on expense reporting procedures, policy compliance, and best practices.
  • Monitor and enforce adherence to company policies to prevent fraudulent or non-compliant expense submissions.
  • Data entry and support
  • Enter invoice details accurately into the accounting system or invoice processing software.
  • Monitor and execute T&E file transfers in the system.
  • Maintain interface with departmental personnel to provide information to verify or support records and ensure compliance with established policies and procedures.
  • Maintain comprehensive and organized records of invoices and related documentation.
  • Undertake any other ad-hoc duties assigned and administrative support.
  • Discrepancy resolution
  • Investigate and resolve any discrepancies or issues related to invoice & T&E processing.
  • Communicate effectively with vendors, suppliers, and internal teams to resolve discrepancies promptly.
  • Escalate issues to the team leader as appropriate.
  • Compliance and reporting
  • Ensure compliance with company policies, industry regulations, and legal requirements related to invoice processing.
  • Generate regular and ad-hoc reports for management, highlighting invoice status, key performance indicators and invoice processing improvements.
  • Generate regular and ad-hoc travel expense reports for management review, highlighting trends and insights.
  • Assist with auditor and/or internal stakeholder requests, including providing copies of invoices/expense reports as required and answering related queries as they arise.
  • Process improvement
  • Continuously identify opportunities to streamline and enhance the invoice processing workflow.
  • Propose and support the implementation of PTP process improvements to increase efficiency and accuracy.
  • Vendor relations
  • Develop and maintain positive relationships with vendors and suppliers.
  • Address vendor inquiries and concerns professionally and promptly.
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