Generate financial entries and invoices, resolve proration, tax and revenue accounting processing exceptions, process incentive/ORC, refund payments, reconcile control and clear nominals, audit documents, identify discrepancies, raise under collections, update Masters (General/Nominals) in Accounting System to facilitate seamless processing , accurate and timely accounting/reporting. Respond to disputes in a timely manner. Perform customer account reconciliation and escalate settlement delays.
Job Accountabilities
- To process revenue accounting transactions, clear exceptions, raise invoices, trigger accounting, conduct reconciliation, fare/refund audits, master updates, reviews and other processing functions as per approved ISO Standards and Procedures.
- To identify and evaluate discrepancies, resolve queries with the respective internal or external stakeholders and preclude inconsistent results accompanied by maintenance of detective and prevention controls. Improve customer experience through high-quality deliverables, effective issue resolution and structured communication.
- To assist the Supervisor or Officer in pre/post-closing accounting functions and ad-hoc assignments.
- Support internal and external customers by providing required information and answering queries.
- Amend the fare construction string on passenger tickets to bring it in line with the IATA standard. This activity involves checking the fare construction string to ensure that the codes and amounts have been placed in the proper positions in line with IATA fare construction rules.
- Handle proration exceptions in RAPID (Revenue Accounting Proration Interline and Decision Support System). This activity involves committing the point of turnaround and true destination of the journey,
- answering proration related questions by checking the ticket data elements and referring the reference data related items to the Reference data team for further action.
- Handle tax processing exceptions in RAPID which involves breaking XT/ZZ tax, computing the collectible taxes on each sector (using RAPID screen TXP2001) and matching the collectible taxes with the collected amount.
- Handle yield/fare checks and other processing exceptions. This activity involves comparing the system computed net prorate value on the sector with the average yields given to the staff followed by checking the ticket data in RAPID to ensure the data is correct.
- Audit and account inward billed tickets. Raise rejection in case of overbilling.
Qualifications
Finance & Insurance/Accounts : 3+ Years
Degree or Honours (12+3 or equivalent):
Degree in Finance or Accounting related preferred.
Experience in Finance and/or Accounting in a Supervisory capacity.
Knowledge/skills
Knowledge and experience in Revenue Accounting functions such as passenger fares, proration, and interline billing.
High level of computer literacy and good knowledge of office automation software like Word, Excel, MS Access, and PowerPoint
Critical thinker with good investigative and analytical skills.
Experience in handling fare/tax audit/ Master management functions, preferably in an airline, in a supervisory capacity.
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